Privacy Policy

At Extreme Spins, we highly value the trust and loyalty of our players. Protecting your personal data is one of our main priorities, and we are committed to handling your information in a secure, responsible, and respectful manner. This Privacy Policy explains how we collect, use, and protect your data so that you can clearly understand how your information is managed when you use our services.

Data Processing

This Privacy Policy explains our approach to processing personal data in accordance with applicable gambling regulations. Processing player information is necessary for providing access to our games and related services.

Extreme Spins operates under the management of Dama N.V., a company registered in Curaçao, together with its wholly owned subsidiary, Friolion Limited, based in Cyprus. Dama N.V. holds a gaming licence issued by Antillephone N.V.

By using our services, you agree to this Privacy Policy. We may update this policy from time to time, so we encourage you to review it regularly. Continued use of Extreme Spins after any updates have been published means you accept those changes.

Collection of Information

We collect a range of personal information through our website, which may include:

  • Registration and communication data, such as your name, contact details, and identification documents provided during account creation or later communication
  • Interaction records, including emails, live chat transcripts, and other support-related communications
  • Transaction and usage data, such as financial activity and information about how you use the website
  • Compliance documentation required for identity checks and regulatory obligations

Usage of Information

The personal data we collect may be used for the following purposes:

  • Processing payments and managing gaming activity
  • Providing the services and support you request
  • Carrying out identity verification and compliance procedures
  • Sending promotional materials, where you have given explicit consent
  • Meeting legal and regulatory requirements, including anti-money laundering obligations
  • Detecting, preventing, and investigating fraudulent or unlawful activity
  • Analysing user data and improving our services

Marketing Communications

Where you have provided consent, Extreme Spins may use your personal data to send promotional messages about our products and services. You can withdraw your consent at any time by adjusting your account settings or by contacting customer support.

Disclosure of Information

We do not sell or rent your personal data. However, your information may be shared in the following circumstances:

  • Within our group of companies, where necessary for service delivery
  • With trusted partners, where required for operational or regulatory purposes
  • With third-party providers, such as payment processors and identity verification services

Any such sharing takes place under strict confidentiality arrangements designed to protect your data.

Data Security and Retention

Extreme Spins uses appropriate technical and organisational security measures to protect your personal data and comply with all relevant legal standards. Your information will be kept only for as long as necessary to meet regulatory, legal, and operational requirements. This may include retaining data for a minimum of five years after account closure, where required under anti-money laundering legislation.

Cookies and Tracking

To improve your experience on our website, Extreme Spins uses cookies and similar tracking technologies. These tools help us understand how the site is used, improve performance, and support our marketing activities. You can manage cookie preferences through your browser settings, although limiting cookies may affect certain parts of your experience on the site.

Your Rights and Contact Information

You have the right to access your personal data, request corrections, and, where applicable, ask for your information to be deleted. You may also object to the use of your data for marketing purposes. If you have any questions, concerns, or requests regarding your personal data, you can contact our Data Protection Officer by email. Where GDPR applies, you also have the right to submit a complaint to the relevant supervisory authority.

Final Statement

This Privacy Policy reflects our commitment to protecting your privacy while maintaining a secure, transparent, and compliant gaming environment. If you need assistance or more information about how your personal data is handled, please contact us.